Procurement Services on 1688 Order Platform The procurement module on the 1688 Order platform and all products displayed in the search results are not sold by the 1688 Order website itself; instead, they are products from third-party shopping platforms. For buyers who want to better understand how the platform works, you can refer to 1688 Order procurement services .
Therefore, 1688 Order is not responsible for any obligations or liabilities related to these products, including but not limited to copyright or intellectual property infringement, nor does it assume any legal or joint liability. This operating model is common among China sourcing agent platforms .
Procurement Process: Step 1: Select Products
Select products
Step 2: Submit Procurement Order
Copy the keywords of the product, paste them into the 1688 order search bar, click search, or directly upload a product image to search.
Click on the desired product; manually select color, quantity, size, and other information, add to the cart or directly purchase.
Settle the product cost and domestic shipping within China to generate a procurement order.
Step 3: Order Review and Purchase
After successful payment, we typically review orders within 1-3 working hours.
Once approved, we will purchase on your behalf, with the domestic logistics cycle generally around 3-5 days.
Step 4: Receive, Inspect, and Warehouse Goods
Upon arrival of the goods, we will inspect and weigh them. Once confirmed correct, they are stored in the warehouse managed under 1688 Order warehouse services .
When the product status shows “In Warehouse,” you can click “Submit Package” for transshipment at any time.
Step 5: Submit for International Shipping
Submit the package, fill in the delivery address, select the logistics method; settle international shipping costs, service fees, and any additional service charges.
Step 6: Warehouse Outgoing, Packing, and Shipping
After shipping, update the tracking number, which can be checked on various official websites.
Step 7: Confirm Receipt
Upon receiving the package, confirm receipt and evaluate the procurement experience, concluding this procurement session on the 1688 Order platform .
Charges for Procurement Services Order amount = Product cost + Shipping fees (domestic within China, international) + Bank channel service fee
(Value-added services are available for purchase as needed)
Procurement Order Cost Breakdown
Order amount = Product cost + Shipping fees (domestic, international) + Bank channel service fee
1. Product Cost
Product selling price
2. Shipping Fees
Domestic: Cost for merchants to send goods to the 1688 Order warehouse
International: Cost for 1688 Order to deliver goods within the destination country
3. Bank Channel Service Fee
Fees charged by banks, including settlement, payment, and clearing stages;
How soon will merchants ship the purchased goods? Chinese factories generally ship within 1-4 days (excluding custom and pre-sale items).
Goods Storage Period for Procurement Products 1. Normal parcels for procurement and transshipment are stored under 1688 Order warehouse policy, with a storage period of 90 days starting from the “In Warehouse” status.
You will receive a system email reminder when approaching the deadline.
If no package waybill is submitted or feedback is provided within 90 days, the goods will be considered abandoned, and we will proceed to destroy them.
2. Exceptional parcels (i.e., those received by the warehouse without complete logistics information) have a storage period of 30 days from the order status “Received.”
Since these parcels cannot be matched to specific orders or users, no reminders can be given, and 1688 Order will consider the storage forfeited and will destroy the goods after this period.
3. During the storage period, 1688 Order is responsible for storing the goods and assumes corresponding responsibilities, but the product’s shelf life is not within the scope of storage (e.g., perishable goods with only a one-month shelf life).
4. No further notifications or announcements will be made regarding destroyed goods.
To avoid the destruction of goods, please submit your package within the effective storage period. Thank you for your support and understanding! Procurement Inspection Scope 1. When goods arrive at the 1688 Order warehouse, professional inspectors will check the appearance of the products.
Inspection criteria include color, significant damage, stains, size, model, version number, etc. (for apparel, based on your product notes or final changes made later; inspection is based on the size indicated on the product’s label or tag. Discrepancies in color and size are not within the inspection scope).
2. Electronic and digital items are considered special products; inspectors only check the appearance and cannot inspect whether sealed products have complete accessories or check if the products work when powered on (inspectors will send arrival photos for user confirmation).
3. After receiving the products, if there are any issues caused by the inspection, you can apply for after-sales service.
Friendly Reminder: 1. Discrepancies in color, size error, and performance are not within the inspection scope; inspectors only check the appearance of electronic and digital items, without powering them on.
2. For information that cannot be confirmed, such as products without obvious damage or stains, we will assume you have communicated and reached an agreement with the merchant.
3. If you discover upon receipt that your goods do not meet transportation conditions, we will mark the relevant order to remind you to negotiate returns with the merchant.
